Currently Unable to Add Funds to Your Account. Please Try Again Later.

Set payment issues on your account

If you endeavour to buy something on Google Play merely your payment is declined or won't process, try the steps beneath.

If you've bought something then have a trouble with or question about it, see problems with in-app purchases or returns and refunds for Google Play purchases.

Verify your payment info

Your payments profile might exist deactivated. To reactivate your profile, submit your payment information.

1. Sign in to Google Pay.
2. At the top, select Alerts .
3. If yous have a ruby-red alert, enter your payment data and expect for the team to respond.

   

4. Check your e-mail for the review results.

Effort to pay with a different payment method

If there'due south a problem with one payment method you can try paying with a different ane.

1. On your Android telephone or tablet, open the Google Play Shop app .
2. Get back to the item yous want to buy & tap the cost.
3. Tap the current payment method.
4. Cull a unlike payment method or add a new one.
5. Follow the onscreen instructions to consummate your purchase.

Set up credit and debit card errors

At that place may be a problem with your credit or debit menu if y'all meet 1 of the following error messages:

• "Unable to process payment: low card residuum"
• "Unable to complete transaction. Please use another form of payment"
• "Your transaction cannot exist completed"
• "Unable to complete transaction: expired bill of fare"
• "Correct this card info or try some other card"

To set these errors, try the following steps:

Make sure your card & accost information is up to date

Expired credit cards or one-time billing addresses are a common reason for payments non to piece of work properly. To update this information use Google Payments:

Remove or update expired cards

Expired cards cause payments to be declined. To update expired cards:

1. Sign in to https://pay.google.com with your Google Business relationship.
2. Find the payment method you lot are trying to apply for the purchase.
3. Check the expiration engagement of the payment methods listed.
4. Remove or update whatsoever expired payment methods.

Check that your card accost matches the address in Google Payments

If your credit card is registered to a different address that tin cause the payment to be declined. Check the naught code matches your current address.

1. Sign in to https://pay.google.com with your Google Account.
2. Find the payment method you are trying to use for the purchase.
3. ClickEdit.
4. Check that the address listed matches the billing address of your card.
5. If needed, update the accost.

Then, attempt your purchase again.

Submit any extra information that is requested

If the error bulletin is followed by instructions for submitting boosted information to Google, please submit it. Nosotros will not be able to procedure the transaction on your business relationship without this information.

Check you accept sufficient funds for the purchase

Sometimes a transaction is declined because of insufficient funds. Check your business relationship to make sure you have enough to complete the purchase.

Contact your bank or carte du jour issuer

Your card may have specific restrictions which crusade the transaction to be declined. Contact the institution that issued your menu to ask about the transaction and see if they know the reason for the pass up.

Ready errors with other payment methods (direct carrier billing, online banking, Google Play Balance, Gift Cards, and more)

If you lot meet "Your payment was declined due to an issue with your account"

If y'all see this message, it might be considering:

• We saw a suspicious transaction on your payments profile.
• We need a fiddling more information to protect your business relationship against fraud.
• We demand a footling more than data to comply with EU law (Customers from European Union member states just).

To help fix these issues:

1. Go to the payments center.
2. Take action on any errors or requests in the payments center.
   • You might need to verify your identity earlier you can buy anything through your Google Account.
3. Make sure your proper name, address, and payment information are up to date.

If y'all are trying to pay past direct carrier billing (pay through your mobile service provider bill)

If y'all're having trouble paying through direct carrier billing, try the following:

• Make sure y'all're connected to your carrier network, directly or by wi-fi.
• Make sure yous've added direct carrier billing as a payment method.
• Brand sure you lot're using the local currency.

If you still have problems, contact your mobile phone service provider for assist.

If you can't add a payment method or have a trouble with a dissimilar payment method

If y'all're having a trouble with a dissimilar payment method, go to Google Payments to fix the event.

1. Sign in to https://pay.google.com with your Google Account.
2. Look for any notifications or requests for information & provide anything that's asked for.
3. Bank check that your accost is up to date.
4. Check that the payment methods listed are the ones you want to use.

Card is grayed out & says "verify on pay.google.com"

Your card was reported every bit stolen. Y'all must verify the card before you can use it once more:

1. Become to pay.google.com and sign in to your business relationship.
   1. If you accept multiple accounts, sign in to the account with the grayed-out bill of fare.
2. Click Payment methods.
3. Side by side to the card that says "Verification needed," click VerifyCharge card.
4. Within two days, you'll detect a temporary accuse on your card statement along with an viii-digit code.
5. To consummate verification, go to pay.google.com and enter the eight-digit code.

If you try to verify the payment method again:

1. Ostend which card yous want to verify.
2. Cheque how long agone you tried to verify your carte.
   • If less than 2 days: Wait up to 2 days.
   • If more 2 days: Check your carte du jour argument. Yous should observe a temporary charge from Google called "GOOGLE Exam," with an eight-digit lawmaking.

Bill of fare is grayed out & says "card is ineligible"

You tin can't apply this bill of fare for this purchase. Try to make the purchase again with a dissimilar carte.

If the card yous desire to utilize isn't listed, follow the on-screen instructions to add a new card.

If y'all utilize dual SIM carte du jour devices

Bank check if the correct SIM card is in slot ane and remove any SIM menu from slot 2.

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Source: https://support.google.com/googleplay/answer/1267137?hl=en&co=GENIE.Platform%3DAndroid

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